Cancellation Policy

If you want to change or cancel your order fully, you can inform Quadrobits within the set time period of order confirmation as mentioned in the package you buy. We understand that you may give a second thought about your online purchase. Especially, when it comes to digital marketing, you may require extra time, without getting penalized.

Hence, we happily offer a flexible policy for cancellation on every product or service offered by Quadrobits. Once you place your order, you will get a cooling-off time period in which you can amend or cancel your order, without any penalties.

Following this window, your order will be processed and you won’t be eligible to get a refund any longer. In case you have any concerns or questions about your order, you can contact one of our team members at your convenience.

Subsequent Refund Request

If, due to any reason, you request a refund after the cooling-off period mentioned in respective package, Quadrobits will only consider it in case we are not able to offer the requested service or product, in line with the agreed upon purchase.

In the rare case that we aren’t able to deliver the service or product you requested, you are entitled to get a complete refund of the purchase price.

Any deficiency in product or service due to any third parties like server, hosting, images, and more, Quadrobits won’t be accountable at all. Any effort Quadrobits has put while liaising / coordinating with them should be paid based on the standard company rates.

In case you think that the service received isn’t as described on the website or according to your expectation, you should get it to our customer service notice within 24 hours of getting the service. Our team will look into your complaint and will take suitable decisions.